Shipping Policy

We ship both locally within South Africa and internationally.

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International shipping availability, timeframes, and costs may vary depending on destination. Please contact us before placing an order if you would like confirmation for your country.

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Delivery

Orders are shipped using trusted courier services, locally and internationally.

Delivery times vary depending on location and courier service. Once your order has been dispatched, we will share tracking details where available.

Please ensure that your delivery address is accurate and complete. Sphynx Malinx cannot be held responsible for delays or delivery issues caused by incorrect address information.

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Shipping Costs

Shipping costs are calculated based on your location and order details and will be confirmed with you before payment is made.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

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Delays

While we do our best to meet estimated timeframes, delays may occasionally occur due to factors outside our control, such as customs processing, courier delays, or high demand. If this happens, we will keep you informed as clearly as possible.

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Questions

If you have any questions about shipping, international delivery, or timelines, please feel free to get in touch — we’re always happy to help.